Terms & Conditions of Service

Welcome to Sync Homie. These comprehensive Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Sync Homie ("Company," "we," "us," or "our"), governing your access to and use of all Sync Homie products, devices, software applications (including mobile and web applications), services, features, and websites (collectively, the "Services"). By accessing, Browse, downloading, installing, registering for, or otherwise utilizing any aspect of our Services, you explicitly acknowledge that you have read, understood, and agree to be unequivocally bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms in their entirety, you are expressly prohibited from using our Services and must discontinue use immediately.

1. Acceptance of Terms and Modifications

Your continued use of the Services after any modifications to these Terms signifies your binding acceptance of such revisions. We reserve the unequivocal right, at our sole discretion, to revise, modify, or update these Terms at any time without prior explicit notice. All changes become effective immediately upon being posted on this page. It is your sole responsibility to periodically review these Terms to remain informed of any updates.

2. Eligibility and User Representations

To lawfully access and utilize our Services, you must be at least eighteen (18) years of age, or possess legal parental or guardian consent and be fully able and competent to enter into and comply with the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this Agreement.

3. User Account and Responsibilities

Certain features of our Services may require you to register for an account. When creating an account, you agree to:

4. Permitted Use and Prohibitions

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services strictly in accordance with these Terms. You agree not to:

5. Intellectual Property Rights

All content, features, and functionality within the Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, are the exclusive property of Sync Homie, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Sync Homie name, the Sync Homie logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Sync Homie or its affiliates or licensors. You must not use such marks without the prior written permission of Sync Homie.

6. Shipping and Delivery

We strive to deliver your products within 1 to 7 business days from the date of order confirmation. Please note that these timelines are estimates. In certain unforeseen circumstances, such as adverse weather conditions, natural disasters, or other special cases, there may be delays in delivery. We are not liable for any delays that occur due to reasons beyond our reasonable control. We will, however, make every effort to keep you informed of any significant delays.

7. Cancellations and Returns

We accept return requests for products within 7 days of the delivery date. To be eligible for a refund, the product must be returned in its original, unopened, and unused condition, with all original packaging, tags, and accessories intact. We reserve the right to refuse a refund if the returned product does not meet these criteria. To initiate a return, please contact our support team at official.synchomie@gmail.com with your order details.

8. Product Functionality, Availability, and Limitations

Sync Homie endeavors to provide reliable and efficient smart home solutions. However, the functionality of our products and the continuous availability of our Services are dependent on various factors beyond our direct control, including but not limited to:

We reserve the right to modify, suspend, or discontinue any aspect of the Services, including individual features or products, at any time without prior notice. Sync Homie shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services. We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.

9. Software and Firmware Updates

To ensure optimal performance, security, and to introduce new features, Sync Homie may automatically deploy firmware updates to your devices and software updates to our mobile or web applications without your explicit consent. These updates may include bug fixes, enhanced functionalities, new modules, and version upgrades. You acknowledge and agree that failure to accept or install such updates may result in reduced functionality, security vulnerabilities, or complete inoperability of certain Services or devices.

10. Integration with Third-Party Services

Our Services may integrate with or contain links to third-party websites, applications, services, or content (e.g., voice assistants like Google Assistant, Amazon Alexa). Sync Homie does not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. Your interactions with any third-party services are solely between you and the respective third party and are governed by their own terms and privacy policies. Sync Homie expressly disclaims all liability for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

11. Disclaimers and Limitation of Liability

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. SYNC HOMIE, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL SYNC HOMIE, ITS DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

12. Indemnification

You agree to defend, indemnify, and hold harmless Sync Homie, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Contributions, any use of the Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of **India**, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the competent courts located within the jurisdiction of **Birnagar, West Bengal, India**, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

14. Termination of Services

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. Upon termination of your account, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between Sync Homie and you regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

17. Contact Information

Should you have any questions, concerns, feedback, or requests pertaining to these Terms and Conditions, please do not hesitate to reach out to our dedicated support team at:

Email: official.synchomie@gmail.com

We aim to respond to all inquiries promptly and professionally.

Last Updated: July 25, 2025

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